# PATS Gems > Pats Sapphire Central | Sapphire Fossicking | Cafe | Gift Shop ## Pages - [About Pat's](https://patsgems.com.au/about-pats/) - [Our Commitment to Web Accessibility](https://patsgems.com.au/accessibility-statement/) - [Terms & Conditions](https://patsgems.com.au/terms-and-condition/) - [Cancellation & Refund Policy](https://patsgems.com.au/cancellation-refund-policy/) - [Cookie Policy](https://patsgems.com.au/cookie-policy/) - [Accessible Sapphire Fossicking](https://patsgems.com.au/accessibility/) - [Pat's Reviews](https://patsgems.com.au/reviews/) - [Pat's Gems Gallery](https://patsgems.com.au/gallery/) - [Book Sapphire Fossicking](https://patsgems.com.au/booking/) - [The Best Sapphire Fossicking Experience in Queensland](https://patsgems.com.au/) - [Discover Our Region](https://patsgems.com.au/discover-our-region/) - [Sustainable Sapphire Fossicking](https://patsgems.com.au/sustainability/) - [Privacy Policy](https://patsgems.com.au/privacy-policy/) ## Posts # # Detailed Content ## Pages - Published: 2026-09-13 - Modified: 2026-09-14 - URL: https://patsgems.com.au/about-pats/ Skip to main content Our Story Built on sapphires, stories and country hospitality. For generations, Pats Sapphire Central has helped visitors experience the excitement, character and enduring spirit of Queensland’s Sapphire Gemfields. Where It All Began The Pats Story From Humble Beginnings to Sharing the Experience Founded by Pat and Dave, Pats Sapphire Central grew from a genuine connection to the Sapphire Gemfields and a simple tourism idea: give visitors the chance to understand what a real sapphire fossicking experience feels like. Rather than simply looking at gemstones, visitors could take part, learn the process and feel the anticipation that comes with searching for a sapphire of their own. In the early days, Pat and Dave brought practical Gemfields knowledge and genuine local mining experience into every sapphire fossicking experience. Visitors learned how to work through locally sourced wash, recognise natural sapphires and zircons, and understand why each stone reflects the country and mining history of Queensland’s Sapphire Gemfields. Past Over the years, Pat’s warmth, humour and practical knowledge helped transform a first visit into something people remembered. The sapphire fossicking experience became more than an activity; it became a hands-on introduction to the people, stories and traditions that have shaped life on the Gemfields. Families returned with children, travellers told friends, and generations began making Pats part of their Gemfields journey. That sense of discovery is still at the heart of every sapphire fossicking experience today: the moment the wash clears, the colour appears, and someone realises they have... - Published: 2026-09-09 - Modified: 2026-09-14 - URL: https://patsgems.com.au/terms-and-condition/ Visitor and website informationTerms & ConditionsThe practical terms that apply when you browse our website, book an experience, visit Pat’s Gems or purchase from us. Last updated: 9 September 2026 Book clearlyYour booking is confirmed when we accept itFossick safelyFollow staff instructions and supervise childrenRights protectedAustralian Consumer Law continues to apply Terms in DetailImportant: Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law. 1. About these termsThese terms apply when you use the PATS Gems website, make a booking, visit our premises, participate in a fossicking experience or purchase goods or services from us. Pats Sapphire Central provides visitor fossicking experiences, gemstone guidance, café services and retail products at 1056 Rubyvale Road, Sapphire Central QLD 4702. 2. Website informationWe take reasonable care to keep website information accurate and current. Images, descriptions, availability, operating hours and prices may change. Website content is general information and is not professional geological, valuation, financial or legal advice. 3. BookingsA request is confirmed only when we accept it and provide confirmation. You must provide accurate contact details, visitor numbers and information reasonably needed to arrange the experience. Children must be supervised by a responsible adult at all times. Additional written terms may apply to group, school, private or special-event bookings. Changes and refunds are governed by our Cancellation & Refund Policy. 4. Prices and paymentPrices are in Australian dollars and include GST where applicable. Additional charges will be disclosed before... - Published: 2026-09-09 - Modified: 2026-09-14 - URL: https://patsgems.com.au/cancellation-refund-policy/ Clear, fair and visitor-friendly Cancellation & Refund Policy Plans change and weather can surprise us. Here is what to expect if you need to change a booking or request a refund. Last updated: 9 September 2026 Policy Details Your rights are protected. Nothing in this policy limits or excludes any rights or remedies you may have under the Australian Consumer Law. 1. Standard fossicking bookings Please contact us as soon as possible if you need to cancel, change your date, alter visitor numbers or expect to arrive late. If no deposit or prepayment was required, there is no cancellation fee. If you prepaid and give at least 48 hours’ notice, you may choose a full refund, booking credit or new date. With less than 48 hours’ notice, we will first offer a new date or credit. If you request a refund, we may deduct reasonable costs already incurred specifically for your booking. If you do not attend or contact us, a prepaid amount may be retained only to cover reasonable losses caused by the no-show. 2. Groups, private visits and special events Large groups, private sessions, school groups and special events may require a deposit and have booking-specific cancellation terms. We will provide these terms before payment, and they will form part of your confirmation. If no separate terms were provided, the standard terms above apply. Any amount retained will be limited to reasonable costs and losses connected with the cancellation. 3. Weather, safety and unexpected closures Fossicking is an... - Published: 2026-08-01 - Modified: 2026-09-14 - URL: https://patsgems.com.au/accessibility/ Skip to main content Everyone is welcome Accessibility at Pat’s Sapphire Central. Practical information and helpful resources to support a comfortable, welcoming and enjoyable visit. Planning your visit Pat’s Sapphire Central wants every visitor to feel informed and welcome. Therefore, we provide clear accessibility information to help you prepare for your visit to Queensland’s Sapphire Gemfields. Every person’s access requirements can be different. If you would like to discuss mobility, sensory or individual support needs, please contact our friendly team before you arrive. Before you arrive Pat’s Sapphire Central welcomes visitors of all abilities. Accessible parking is available near the entrance, with access to the café, gift shop, seating areas and accessible toilets. Because our fossicking areas are natural outdoor environments, some surfaces include gravel and uneven ground. However, our team is happy to discuss practical assistance and help you plan the most suitable experience. Service animals, carers and support people are welcome. In addition, visitors with particular accessibility requirements are encouraged to contact us before travelling. Accessibility documents Read our accessibility information online or download a PDF copy to keep on your device. Accessibility Guide Read the Pat’s Sapphire Central Accessibility Guide for practical information to help you prepare for your visit. View PDF (opens in a new tab) Download PDF Access and Inclusion Action Plan View our Access and Inclusion Action Plan, including the actions designed to support a more inclusive visitor experience. View PDF (opens in a new tab) Download PDF Disability Access and Inclusion Action Plan... - Published: 2026-08-01 - Modified: 2026-09-14 - URL: https://patsgems.com.au/reviews/ Skip to main content Visitor Experiences What Our Visitors Say Visitors regularly share stories about friendly guidance, exciting gemstone discoveries, enjoyable meals and memorable family experiences at Pats Sapphire Central. Featured Visitor Stories Memorable Moments From the Gemfields So Much Fun We Returned First-time fossickers found plenty of sapphires and especially appreciated the demonstrations, regular assistance, delicious food and welcoming owners. Fiona E · Google review A Favourite Family Experience One family described Pats as a highlight of their Central Queensland trip, praising the enthusiastic team, sapphire discoveries and enjoyable café lunch. julzinlondon · Tripadvisor review Inclusive and Family Friendly This family returned several times, learned more about sapphires and appreciated that a visitor using a mobility scooter could join in the fossicking experience. Erica V · Google review Tripadvisor Highlights A selection of visitor experiences shared after fossicking, dining and exploring Pats Sapphire Central. “ An Excellent Breakfast Ross praised the extensive breakfast selection, excellent food and friendly service. The experience was so enjoyable that they returned the following morning. Ross H Tripadvisor review · May 2026 “ A Warm Gemfields Welcome Tania highlighted the welcoming greeting, well-priced products, attractive jewellery and inviting outdoor dining area. Being dog-friendly was another appreciated feature. Tania Tripadvisor review · November 2025 “ Lovely Café Stop Suzie enjoyed the coffee and caramel slice and noted the broad café selection. She also recommended the fossicking experience for families travelling with children. SuzieLee71 Tripadvisor review · July 2024 “ So Enjoyable They Returned Tracy described... - Published: 2026-08-01 - Modified: 2026-09-14 - URL: https://patsgems.com.au/gallery/ Skip to main content Discover the Experience Pat’s Sapphire Central Photo Gallery Explore the discoveries, smiles and memorable moments that make a visit to Pat’s Sapphire Central so special. Life at Pat’s Gems From fossicking adventures and colourful gemstone discoveries to friendly country hospitality and the natural beauty of the Sapphire Gemfields, every visit offers something worth remembering. Photo gallery Fossicking Fun for the Whole Family That Precious Flash of Blue Friendly Guidance The Heart of the Sapphire Gemfields Gemfields Treasures Wash, Search and Discover Learning the Technique What Will You Find? Authentic Country Hospitality Create Your Own Gemfields Memories Book a fossicking experience and discover what treasures may be waiting for you at Pats Sapphire Central. Book Your Experience Expanded gallery image × ‹ › Pats Sapphire Central Authentic sapphire fossicking, country hospitality and family-friendly experiences in the heart of Queensland’s Sapphire Gemfields. Opening Hours Monday–Sunday8:30 am–2:00 pm Closed on public holidays. Contact Us Phone: (07) 4985 4544 Mobile: 0499 186 251 Email: contact@patsgems. com. au Location: 1056 Rubyvale Road Sapphire Central QLD 4702 Privacy Policy Terms & Conditions Cancellation & Refund Policy © 2026 Pats Sapphire Central. Designed by Dust & Brand (opens in a new tab) . - Published: 2026-08-01 - Modified: 2026-09-14 - URL: https://patsgems.com.au/booking/ Skip to main content Plan Your Visit Book your fossicking experience. Discover real sapphires and experience authentic fossicking in the heart of Queensland’s Sapphire Gemfields. What to expect When you arrive, the Pats Sapphire Central team will demonstrate how to fossick, explain how the washing process works and show you what to look for in your wash. Our friendly team will help you recognise sapphires, zircons and other interesting finds. Booking information All fossicking equipment is provided. Beginners and families are welcome. Bookings are subject to availability. Payment is not required when submitting your booking request. The Pats team will contact you to confirm your booking. Your fossicking experience Learn how to wash your fossicking material, identify promising stones and discover your own Gemfields treasures. Learn how to fossick with guidance from our friendly team. Wash and sort your material using the equipment provided. Examine your wash and discover what treasures you have found. Request your booking Choose your preferred demonstration time and tell us who is coming. The Pats team will contact you to confirm availability. Pats Sapphire Central Authentic sapphire fossicking, country hospitality and family-friendly experiences in the heart of Queensland’s Sapphire Gemfields. Opening Hours Monday–Sunday 8:30 am–2:00 pm Closed on public holidays. Contact Us Phone: (07) 4985 4544 Mobile: 0499 186 251 Email: contact@patsgems. com. au Location: 1056 Rubyvale Road Sapphire Central QLD 4702 Privacy Policy Terms & Conditions Cancellation & Refund Policy © 2026 Pats Sapphire Central. Designed by Dust & Brand (opens in a new... - Published: 2026-08-01 - Modified: 2026-09-14 - URL: https://patsgems.com.au/ Skip to main content An Authentic Gemfields Experience Unlock the Wonders Of PATS Gems Discover real sapphires, friendly guidance and unforgettable memories in the heart of Queensland’s Sapphire Gemfields. Book Your Experience The Best Sapphire Fossicking Experience Since 1974 Discover the story, people and genuine country hospitality behind Pat’s Sapphire Central. Pat’s Sapphire Central, known to generations of visitors as Pat’s Gems, has welcomed families, travellers and gemstone lovers for more than 50 years. What started as a family mining operation has grown into one of the region’s best-known visitor sapphire fossicking experiences, bringing together real sapphire discoveries, local knowledge and a warm country welcome. Located in Sapphire Central, Pat’s Gems is more than somewhere to stop along the way. It is a place to slow down, try your hand at an authentic sapphire fossicking experience, and learn about the people and history that shaped the Gemfields. Whether it is your first visit or you are coming back to continue the search, our team will help you settle in and make the most of every bucket. Experience Real Sapphire Fossicking There is nothing quite like finding your first sapphire. Visitors of all ages can fossick using gemstone wash sourced from the local Gemfields, with every bucket offering the chance to uncover natural sapphires, zircons and other beautiful stones. We supply all the equipment, so you can simply arrive and enjoy the experience. Our friendly team will show you how to wash the material, explain what to look for and help... - Published: 2026-08-01 - Modified: 2026-09-14 - URL: https://patsgems.com.au/discover-our-region/ Skip to main content Discover Our Region Explore the Sapphire Gemfields Make Pats Sapphire Central part of a memorable journey through Queensland’s remarkable Sapphire Gemfields. Discover More Around the Gemfields Pats Sapphire Central is surrounded by historic mining towns, gem galleries, fossicking areas and memorable country landscapes. Allow extra time to explore Sapphire Central, Rubyvale, Anakie, The Willows and the wider Central Queensland Highlands. Places to Explore Sapphire Central Explore local gem cutters, jewellers, fossicking experiences and distinctive landmarks in the community that Pats Sapphire Central calls home. Rubyvale Visit this character-filled mining town for gem shops, jewellery, fossicking parks, local hospitality and an underground mine experience. Anakie Discover one of the oldest communities in the Gemfields and explore its mining heritage, country character and historic railway station. The Willows Experience peaceful Gemfields country and a popular fossicking district known for producing sapphires in an assortment of colours. Gemfields Heritage Trail Follow interpretive displays across the Gemfields and learn about the people, discoveries and mining history that shaped the region. Emerald Around 40 minutes from Pats Sapphire Central, Emerald offers shopping, dining, visitor services, botanical gardens and access to Lake Maraboon. Helpful Visitor Resources Use these tourism resources to plan your journey, find current visitor information and learn about fossicking requirements. Sapphire Gemfields (opens in a new tab) Gemfields Trail (opens in a new tab) Fossicking Information (opens in a new tab) Gemfields Events (opens in a new tab) Around the Sapphire Gemfields Discover the landscapes, history and country character... - Published: 2026-08-01 - Modified: 2026-09-14 - URL: https://patsgems.com.au/sustainability/ Skip to main content Caring for Our Gemfields Sustainability Responsible fossicking, thoughtful choices and respect for the natural environment that makes the Sapphire Gemfields so special. Our Commitment The Sapphire Gemfields are central to everything we do. Pats Sapphire Central is committed to reducing waste, conserving resources and helping protect the landscape and wildlife that make our region special. Water Conservation Water used at our fossicking stations is recycled, reducing unnecessary use while preserving an authentic gem-washing experience. Reducing Plastic We avoid single-use plastics wherever practical and choose reusable or lower-waste alternatives across visitor and café operations. Supporting Local We use local products and suppliers where possible, helping keep visitor spending within our regional community. Using Energy Wisely Energy-saving equipment and thoughtful operating practices help reduce unnecessary electricity consumption across the property. Protecting Nature We respect native vegetation and wildlife and encourage visitors to observe animals without disturbing or feeding them. Responsible Waste Waste is handled responsibly to keep our park welcoming and prevent litter from entering the surrounding environment. Help Us Care for the Gemfields Use the bins provided, supervise children around native vegetation and wildlife, and follow our team’s instructions while fossicking. Sustainability Plan Read more about our current actions, commitments and plans for continued improvement. View Sustainability Plan Our Accreditations Independent recognition of our commitment to quality and more sustainable tourism. Pats Sapphire Central Authentic sapphire fossicking, country hospitality and family-friendly experiences in the heart of Queensland’s Sapphire Gemfields. Opening Hours Monday–Sunday8:30 am–2:00 pm Closed on public... - Published: 2024-11-04 - Modified: 2026-09-14 - URL: https://patsgems.com.au/privacy-policy/ Open, careful and responsiblePrivacy PolicyHow Pat’s Gems collects, uses, protects and shares personal information when you contact, book or visit us. Last updated: 9 September 2026 Only what we needInformation used to provide and improve our servicesYour choicesAccess, correction and marketing opt-out optionsHandled carefullyReasonable security and responsible disclosure How we handle your informationOur approach: Where the Privacy Act 1988 and Australian Privacy Principles apply, we will follow them. We may also follow this policy as good practice where the Act does not otherwise require it. 1. Information we may collectDepending on your interaction with us, we may collect:name, phone number, email and postal address;booking details, dates, group size and visitor requirements;accessibility, dietary or safety information you choose to provide;purchase, transaction and gift-voucher details;enquiries, messages, feedback, competition entries and reviews;approved photographs or recordings;IP address, device, browser, pages viewed, referral source and website interactions; andemployment or supplier information when relevant. Please do not send sensitive information unless reasonably necessary. Relevant health, accessibility or dietary information will be used for safety, access or service purposes and as permitted by law. 2. How we collect informationWe collect information when you contact us, use a website form, request a booking, visit or purchase from us, subscribe, enter a promotion, give feedback, apply for work or supply services. Information may also come from someone booking for you, booking and payment providers, analytics tools or social-media platforms. If you give us another person’s information, please ensure you are authorised. 3. Why we use informationTo answer enquiries and... ## Posts